How we work

LDC Group uses reflective practice as a key method for continuously improving the way we work. Through regular reflective sessions we identify what is important about the way we work, and how we can continue to enrich our knowledge and practice. Our development is also shaped by:

Our interest
Our interest in what service users and family/carers think; how workers and volunteers experience their jobs; how management leads organisational direction; and how to achieve good governance.
Evidence-based practices
Grounding our work in evidence-based practices and values-driven approaches. We apply what we know from research and field experience to design, implement and monitor services and programs.
Our team approach which adds to the richness of what we can offer. We’re a group rather than just an individual, so projects are not key-person dependent, we bring depth and breadth of expertise.
Diverse range of sectors
Our experience working across a diverse range of sectors means we contribute unique insights which are not just about addressing the presenting problem. We have the diagnostic capacity to work with our clients, to sit with ambiguity, explore underlying issues, and work through them using sound processes. And we can navigate through organisational politics.
Respect for our clients and stakeholders
Respect for our clients and stakeholders – the way we work with people is just as important as the result. We have expertise but we don’t come in just declaring a solution. We absolutely acknowledge the expertise and insight of the organisations with which we work. We understand that working together produces great outcomes.
Our research and evaluation experience
Our research and evaluation experience in a range of methodologies and analytical tools so we can make choices based on what is fit for purpose. We are Innovative thinkers, who offer multi-disciplinary approaches and can apply our skills to multiple work areas.

At the heart of our approach is a desire to improve the system of supports available to people who experience some form of disadvantage, in order for them to live meaningful lives in their community.