Jill Lane - Senior Consultant
Post Graduate Diploma Applied Science (Organisation Dynamics) - RMIT University
Associate Diploma of Arts (Child Care) - Institute of Early Childhood Development
Advanced Certificate Personnel - RMIT University
- Offering direct support to people with disability (intellectual, sensory and physical), young people including offenders and unemployed youth, children of family breakdown, people with life-limiting illnesses, and their families/carers
- Managing teams, programs and services
- Managing continuous quality improvement and risk
- Contributing to sector development through membership of working parties, committees and boards
- Consulting with service providers, governments, volunteers and service users
- Facilitating individual support planning and review
- Developing and reviewing policies and practices
- Measuring support outcomes
- Assisting direct support staff and service management to develop their own person centred approaches to support planning and delivery
- Assisting services to recognise where and how they can improve
- Assisting service providers to learn from those using their services


